Identity & FICA checks
Agents, sellers and bidders complete identity verification. Auction registrations include FICA/KYC so every party is a known, accountable person.
Propworths combines verification, encryption and active monitoring to protect every buyer, seller and transaction.
Six pillars of trust underpin every interaction on Propworths.
Every listing is reviewed by our team for accuracy before going live, reducing fraud and misinformation.
Industry-standard password hashing, session protection and optional two-factor authentication keep your account safe.
Your personal information is encrypted in transit and at rest, and never sold to third parties.
Contact details are only shared with verified parties, and all enquiries pass through our monitored channels.
Automated and manual checks flag suspicious activity, listings and accounts for rapid review.
Clear terms, documented workflows and audit trails on every transaction give you full peace of mind.
Trust is earned at every step, from first listing to final transfer.
Agents, sellers and bidders complete identity verification. Auction registrations include FICA/KYC so every party is a known, accountable person.
Our team reviews each listing's documents, ownership and pricing before it goes live, rejecting anything incomplete or suspicious.
Enquiries and messages route through Propworths so we can detect off-platform payment requests and other red flags in real time.
Automated signals and manual audits continuously re-check live listings and accounts, with rapid takedown of anything that fails.
The technical measures that keep your account and information safe.
How money moves on Propworths — and who holds it.
We hold ourselves to the standards that protect you.
We process personal information in line with South Africa's Protection of Personal Information Act — lawful basis, data minimisation and your right to access or erase your data.
Card data is handled entirely by our PCI-DSS certified payment provider, keeping sensitive card details off our servers.
Auction and high-value transactions include identity verification to meet anti-money-laundering obligations.
Simple habits that keep you protected when buying or selling.
Answers to the questions buyers and sellers ask most.
Every listing is reviewed for accurate documents, ownership and pricing before going live, and agents, sellers and bidders complete identity verification (FICA/KYC for auctions) so you always deal with an accountable party.
No. Card fees are processed by our PCI-DSS certified provider, and auction deposits and purchase balances are paid into the seller's conveyancing attorney's regulated trust account. Propworths only ever receives the registration fee and platform commission.
Data is encrypted in transit and at rest, passwords are one-way hashed, and access is restricted and audited. We process your information in line with POPIA and never sell it to third parties.
Use the in-platform report tools or contact our trust & safety team. Keep all communication and payments on-platform so we can investigate and protect you.
Yes. Two-factor authentication is available on every account for an extra layer of protection on top of secure password hashing and session protection.
Our trust & safety team is here to help. Report a listing or account and we'll act fast.