Commission & Fees Policy

1) General

This page explains the fees that apply when you use Propworths.com ("Platform"). Smart Sell uses flat fees only — there is no percentage commission on the sale. Fees will be displayed before you commit.

2) Smart Sell Flat Fees — No Percentage Commission

2.1 Buyer Registration Fee — USD 200, Flat, Non-Refundable

Before submitting an offer, each buyer pays a one-time flat USD 200 registration fee to Propworths.com, covering FICA / KYC verification, buyer onboarding, and six (6) months of unlimited offers across every listing. The fee is auto-converted to the buyer's local currency (ZAR, EUR, GBP, AED, and other supported currencies) at the Peach Payments live FX rate at the moment of payment. It is refunded only where (a) the buyer's registration is rejected by Propworths.com on FICA / KYC compliance grounds after payment, or (b) a documented Propworths.com platform failure prevented the buyer from submitting offers during the six-month period. Full terms in the Smart Sell Offer Terms, Section 4.

2.2 Seller Listing Fee — USD 180, Flat

To publish a Smart Sell listing the seller pays a one-time flat USD 180 listing fee. This is a fixed platform fee — not a commission — and applies the same whether the listing is private (owner-listed) or agent-listed. There is no percentage of the sale price payable to Propworths.com in either case.

2.3 VAT Treatment

• South Africa: the flat fees are charged plus 15% VAT where applicable (Propworths.com is registering as a SARS VAT vendor).
• Rest of world: the flat fees are charged with no additional VAT / GST added by Propworths.com (export of services, zero-rated under the SA Value Added Tax Act 89 of 1991). The payer remains responsible for any local tax obligations in their own jurisdiction.

2.4 Accepted Payment Methods (via Peach Payments)

• Cards: Visa, Mastercard, American Express — 3D-Secure enabled.
• Mobile wallets: Apple Pay, Google Pay.
• South African bank rails: Scan to Pay, and Pay By Bank (ABSA, FNB, Standard Bank, Nedbank, Investec, TymeBank and other approved South African banks).
• Cryptocurrency: Money Badger (BTC / ETH / USDC / USDT, settled to ZAR).

2.5 Where the Purchase Price and Sale Deposit Go — Not to Propworths

Any deposit and the balance of the purchase price are paid into the trust account of the seller's conveyancing attorney — who is also the transferring attorney for the sale — on the timeline set out in the deed of sale. Propworths holds no client funds at any stage; these funds do not pass through any Propworths.com bank or trust account at any time.

3) Listing / Advertising Upgrades (If Applicable)

3.1 Featured Upgrades

Beyond the flat USD 180 listing fee, Propworths.com may offer optional paid upgrades. The applicable cost is shown in-app at checkout.

• Featured / Boosted listings
• Homepage or category spotlight
• Premium branding / agency profile enhancements
• Priority leads routing

4) Taxes, Currency, and Invoicing

• Fees may be exclusive of VAT/GST/sales tax unless stated otherwise.
• Currency is shown at checkout; exchange rates may apply for cross-border payments.
• Invoices are issued by Propworths.com Head Office or its regional contracting entity as shown on the invoice.

5) Refunds

Unless required by law, fees for services delivered (e.g., listing publication, featured placement) are generally non-refundable. The buyer registration fee is refundable only in the narrow circumstances in Section 2.1. Refund rules for payment processing errors or duplicate charges are handled in Payment Terms.

6) Contact

Billing Support: [billing@propworths.com] | Head Office: Propworths Global Property (Pty) Ltd, P.O. Box 1023, Somerset West, Western Cape 7130, South Africa