1) Purpose
Propworths.com operates an international marketplace where buyers submit offers on listings through Smart Sell. Smart Sell is not an auction: the seller reviews every offer and chooses freely, and the highest offer does not automatically win. This Policy sets the standards required to keep the offer process fair, protect buyers and sellers, and prevent fraud, manipulation, and platform abuse.
2) Prohibited Activities
Zero tolerance: Any manipulation, fake or coordinated offers, spoofing, false identities, or fee circumvention may result in immediate suspension and legal action.
- Fake or inflated offers: Submitting offers with no genuine intent or ability to complete, or offers placed to distort a listing (by seller, agent, associate, or linked accounts).
- Offer manipulation: Submitting or withdrawing offers to mislead other participants about genuine demand.
- Multi-accounting: Operating multiple accounts to influence outcomes.
- Collusion: Coordinating to suppress competition or fix price.
- Off-platform circumvention: Attempting to avoid platform fees by moving the deal off-platform after connecting through Propworths.
- Identity fraud: Fake IDs, stolen cards, or incorrect verification data.
3) Verification & Controls
3.1 Identity / KYC
We may require proof of identity, address, and payment ownership before an offer is submitted, while offers are open, or before seller acceptance.
3.2 Technical Controls
- Risk scoring (behavioural and transactional)
- Device and account linkage analysis
- Payment verification and fraud screening
- Manual review for high-risk events
4) Enforcement Actions
If we reasonably suspect a breach, we may (subject to law):
- Cancel offers, pause an offer window, extend or close a listing, or relist.
- Suspend/terminate accounts and block related accounts/devices/payment methods.
- Require additional verification or deposits (where permitted).
- Recover losses and costs caused by manipulation. Propworths charges flat fees only and no percentage commission on the sale; the one-off registration fees are non-refundable.
- Report suspected fraud to payment providers, verification partners, and authorities.
